Reception Volunteer

Role Description

Reception Volunteers educate potential customers about LCHS and our current adoptable animals, in-person and over the phone.  This volunteer position is a great way to help LCHS by improving hospitality service by greeting visitors.

Role Details

Level:

1

Reports to:

Volunteer Coordinator

Position Function and Organizational Impact:

  • Greet each visitor to LCHS
  • Explain the adoption process
  • Answer questions to the best of your abilities
  • Ensure a pleasant atmosphere for visitors

 

Time Commitment and Location of Work:

2-3 hours per shift on site

Goals:

  • You will be tasked with answering phone calls, redirecting them as needed
  • Provide exceptional service to our visitors
  • Answer visitors’ questions to the best of your ability
  • Assist staff as needed

Qualifications/Requirements:

**Orientation is required***

  • Warm, friendly and enthusiastic personality
  • Ability to stand or sit for long periods of time
  • Ability to follow specific instructions from staff members
  • Enjoy engaging with LCHS volunteers and visitors
  • Must be 18 years of age
  • Must sign up for shift on the LCHS portal