Role Description
Reception Volunteers educate potential customers about LCHS and our current adoptable animals, in-person and over the phone. This volunteer position is a great way to help LCHS by improving hospitality service by greeting visitors.
Role Details
Level:
1
Reports to:
Volunteer Coordinator
Position Function and Organizational Impact:
- Greet each visitor to LCHS
- Explain the adoption process
- Answer questions to the best of your abilities
- Ensure a pleasant atmosphere for visitors
Time Commitment and Location of Work:
2-3 hours per shift on site
Goals:
- You will be tasked with answering phone calls, redirecting them as needed
- Provide exceptional service to our visitors
- Answer visitors’ questions to the best of your ability
- Assist staff as needed
Qualifications/Requirements:
**Orientation is required***
- Warm, friendly and enthusiastic personality
- Ability to stand or sit for long periods of time
- Ability to follow specific instructions from staff members
- Enjoy engaging with LCHS volunteers and visitors
- Must be 18 years of age
- Must sign up for shift on the LCHS portal